Return Policy

At Adrin Sports, we are committed to providing our customers with high-quality hockey and cricket balls. We understand that sometimes, you may need to return a product due to various reasons. To ensure a smooth return process, please familiarize yourself with our Return Policy below:

Returns Only, No Refunds:
We do not offer refunds on our products. However, we are happy to accept returns under certain conditions.

Eligibility for Returns:

You can initiate a return within 7 days from the date of purchase.
The product must be in its original condition, unused, and with all original tags and packaging.
To be eligible for a return, you must provide a valid proof of purchase, such as a receipt or order confirmation.

Return Process:
To initiate a return, please follow these steps:

Contact our customer support team at +91- 7009956467 to request a return.
Provide the following information:
1. Your order number
2. Reason for the return
3. Condition of the product
Our customer support team will guide you through the return process and provide you with a Return Authorization (RA) number.

Packaging Your Return:

Securely package the item(s) you are returning, making sure they are in their original condition and packaging.
Include a copy of the RA form or a note with your name, contact information, and the RA number.
Affix the shipping label with the RA number clearly marked on the outside of the package.

Return Shipping:

Customers are responsible for the cost of return shipping. We recommend using a trackable and insured shipping method to ensure the safe return of your items.

Inspection and Processing:
Once we receive your return, our team will inspect the items to ensure they meet the return eligibility criteria. If the return is approved, we will process it as follows:

If the items meet our return criteria, we will issue store credit or exchange for the returned product(s).
Please allow 7 business days for the processing of your return.

Contact Information:
If you have any questions or concerns about our Return Policy, please reach out to our customer support team at +91- 7009956467.

Adrin Sports reserves the right to update or modify this Return Policy at any time. Please review this policy periodically for any changes. By making a purchase from Adrin Sports, you agree to adhere to the terms and conditions outlined in this policy.

Thank you for choosing Adrin Sports for your hockey and cricket ball needs. We are here to ensure your satisfaction and make your return experience as smooth as possible.